Frequently Asked Questions (FAQ)

PrivacySolved is a leading data governance, new technology compliance and cybersecurity company, operating globally. A specialist one stop shop. Our unique selling point is our deep multi-disciplinary expertise in data protection, GDPR and global privacy.

Yes. Data and information are everywhere, so we go where data takes us. From Austria to Zambia, Silicon Valley to Timbuktu.  We advise on all kinds of physical data, electronic data, Cloud data, metadata, encrypted data, pseudonymised data and anonymised data across most industries and sectors. We get involved at all points of the data life cycle: when data are created, collected, stored, used, shared, transformed, archived and deleted. Our team’s language skills, technical knowledge and our global network of specialists enable our broad international reach.

You can contact us in London on +44 207 175 9771 and Dublin on +353 1 960 9370 by telephone during our office hours. You can email us at contact@privacysolved.com. If you have the direct contact details for a member of our team, this is the most direct way to contact us. You can also leave a message on our website’s Contact Us page at www.privacysolved.com. On social media, you can follow us on LinkedIn and Twitter and leave non-confidential messages. You can also connect with our CEO on LinkedIn.

Contact a named person at PrivacySolved using their direct email and telephone number.  If this is not possible, please call our offices and say that you have an emergency or highly confidential matter that needs an urgent call back.  You can also email our Data Protection Officer Team at DPO@privacysolved.com with instructions on how to contact you.

A Data Protection Officer, or a DPO, is a qualified expert in data protection and data privacy, especially the EU’s General Data Protection Regulation (GDPR). Most larger companies and public bodies need a DPO. The DPO can be an employee of the company or organisation, an external consultant or the services of a DPO providing company can be used.

There are legal rules that determine whether a DPO must be appointed. However, it is good practice for all organisations who deal with personal data to have a DPO or have access to an external DPO service.

Companies and organisations that do not have a formal presence in the European Union (EU) but who offer goods and services to EU citizens or monitor their behaviour must appoint a European Representative who is based the EU, to act as the data protection and GDPR point of contact for customers, users and the EU’s data protection regulators. It is a legal requirement.

Data governance, data ethics and cybersecurity excellence must be embedded priorities in all organisations. Privacy by Design and Security by Design should be at the heart of how businesses and organisations operate and deal with their users, customers, suppliers, partners and stakeholders. Data governance, data ethics and cybersecurity excellence will determine the champions of the future – these are the new drivers of connection, growth and innovation.